An optional step: blocking messagesīlocked users are still allowed to message you about a listing. To unblock a buyer, you simply remove them from this list and click ‘Submit’ once again to save the changes. When you have blocked a buyer, their name will automatically appear in the text box on the block bidders page – even if once refreshed or visited later. If any of the usernames or emails are invalid, eBay will let you know with a message like this: If all the usernames you entered are valid, you’ll see a message like this: When you’ve finished copying in usernames, make sure to click ‘submit’ so the list is saved. It’s also worth noting that the ‘Restore list’ button above the text box allows sellers to view or restore past versions of your blocked buyers list. Though, hopefully, things will never get quite that bad! If you’re adding more than one, make sure to separate each of them with a comma.ĮBay allows merchants to add up to 5,000 users to this blocklist. In the text box, add the user ID or email of any buyer you want to block from your listings. The first link which appears will also bring you to the page you need. If you don’t have the link to hand, you can click ‘Help & Contact’ at the top of any eBay page and search ‘Block buyer’. Step 1: Go to the block bidders pageĪfter logging into your merchant account, go to the ‘ Block bidders or buyers from your listings ’ page. Simply follow these easy steps once the buyer’s info is in hand. Once you decide to block a buyer, you will need the buyer’s eBay user ID or email address to initiate the block. For this reason, eBay warns sellers to use this feature cautiously. Once you block an eBay buyer, the ban will apply to every single one of your listings. They’re a competitor and you don’t want them to be able to purchase your products.Some legitimate reasons to block a buyer include: But sometimes, you will have good reason to prevent someone from bidding on or buying their items – particularly if you have had a negative experience with a particular buyer in the past. As well as being able to see your listings, the blocked buyer will still be able to contact you.īlocking buyers on eBay should not be an everyday occurrence. Blocked users will still be able to see your listings, but they will be unable to bid, make an offer or choose to ‘Buy it now’.īlocking a buyer differs from blocking a contact on WhatsApp or Facebook. When you block a buyer on eBay, the buyer can no longer purchase any of your products. Reasons you might need to block a buyer on eBay For situations like these, here’s how to block buyers on eBay. But sometimes eBay sellers come across nefarious buyers who, at best, simply waste time and, at worst, attempt to make fraudulent transactions. Most of the time, eBay merchants have positive experiences and are incredibly grateful for their customers.
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